Last Updated: October 6, 2025
At grandrapidspaintpros.com, "grandrapidspaintpros.com" "we," and "us" take your privacy seriously.
This policy explains what information we collect, how we use it, when we share it, and the options available to you. By using grandrapidspaintpros.com or any website that links to this policy, you accept the practices described here.
Scope
This policy covers information collected:
- On our Website
- Through emails, texts, and other electronic communications with us
- Via our ads and apps on third-party sites when they link to this policy
This policy does not cover information gathered offline or on websites we do not operate or control.
Information We Collect
We collect information in three ways:
1. Information You Provide
This can include:
- Name
- Address
- Phone number
- Service request details such as location, project scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
This may include:
- Pages viewed, links clicked, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our Website
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
This may include:
- Updated contact information
- Purchase or interaction records
- Service request verification and fraud screening data
- Advertising and analytics information, including email engagement
Your information may be handled in the United States and other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Measure website performance
- Customize content
- Support advertising efforts
Most browsers allow you to block or remove cookies. If you do, some features may not function properly.
Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with others to deliver ads based on your interests.
These partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our Website and services
- Review, process, and complete your service requests
- Put you in touch with service providers that fit your request
- Respond to questions, updates, and support needs
- Tailor your experience and our marketing messages
- Support analytics, research, and product development
- Identify, stop, and respond to fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
When you request a quote or service, we share the information needed to fulfill that request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We disclose information to vendors that help run our Website and business, including providers of analytics, security, payments, support, and marketing.
These vendors may use personal information only to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that does not identify you personally.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails. This will not stop messages from providers we shared your request with.
- Cookies: Manage cookies through your browser settings or the opt-out links above.
Access and Control
You may request to:
- See the data we have about you
- Fix inaccurate information
- Delete data, subject to legal or operational needs
- Share concerns about how we use your information
Use the contact methods listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- Type and sensitivity of the data
- Risk of harm
- Why the data is being processed
- Legal requirements
- Whether those purposes can be achieved another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission method or storage system is completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal capacity.
California Privacy Rights
If you live in California, you may have the rights below, subject to applicable exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for collection
- Categories of third parties we shared information with
- Specific pieces of personal information we hold about you
Right to Delete
You may ask us to delete personal information collected from you, subject to exceptions.
Right to Correct
You may request that inaccurate personal information be corrected.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may qualify as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
Verification
We verify requests before taking action. Unverified or excessive requests may be declined.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may require proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for marketing during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will be updated.
If you continue using the Website after changes are posted, you accept the revised policy.
How to Contact Us
Grand Rapids Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
